Community Rules

Together, let us create a respectful and caring community

GuestHoster is a global community of travelers and hosts. Our rules ensure that everyone can enjoy positive, safe and respectful experiences.

Our Core Values

Treat everyone with dignity and consideration

Be honest and reliable in your interactions

Welcome diversity and open-mindedness

Treat the property as your own. Follow the house rules and leave the premises in the condition you found them.

Promptly inform your host of any questions, issues or changes in plans. Respond to messages within a reasonable time.

Respect the neighbors and the neighborhood. Avoid excessive noise, especially at night.

Share your experience constructively and respectfully to help the community.

Describe your property honestly and completely. Photos should accurately reflect the current condition.

Be available to welcome your travelers and answer their questions. Make their arrival and stay easier.

Ensure your property is clean, safe and matches your description before each arrival.

Do not cancel confirmed bookings except in emergencies. Frequent cancellations harm the community.

Discrimination : Any discriminatory behavior based on race, origin, religion, gender, sexual orientation, disability or age is strictly prohibited.
Harassment : Any threatening, intimidating or abusive behavior towards a community member.
Fraud : False information, fake reviews, scam attempts or off-platform payments.
Illegal activities : Use of the platform for any illegal or unauthorized activity.
Intentional damage : Willful destruction or degradation of a property or its equipment.
Privacy violation : Installation of hidden cameras, sharing personal information without consent.

Violation of these rules may result in:

If you notice a violation of these rules, please report it to us immediately through our help center. All complaints are handled confidentially.

Questions about our community rules?