Privacy Policy

2. Data Collected

We collect the following data:

Identification Information

• First and last name
• Email address
• Phone number
• Date of birth
• Profile photo

Payment Information

• Credit card information (processed securely by our payment provider)
• Transaction history

Browsing Data

• IP address
• Browser type
• Pages visited
• Visit duration

3. Processing Purposes

Your data is used to:

• Create and manage your account
• Facilitate bookings and payments
• Improve our services
• Send you important communications
• Ensure platform security
• Comply with our legal obligations

4. Legal Basis for Processing

The processing of your data is based on:

• Contract performance (booking management)
• Your consent (newsletter, non-essential cookies)
• Our legitimate interest (service improvement, security)
• Our legal obligations (billing data retention)

5. Data Sharing

Your data may be shared with:

• Other users (name, photo, reviews) to facilitate bookings
• Our service providers (hosting, payment)
• Competent authorities if required by law

We never sell your personal data to third parties.

6. Data Retention Period

• Account data: until account deletion + 1 year
• Billing data: 10 years (legal obligation)
• Browsing data: 13 months maximum

7. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access : obtain a copy of your data
• Right to rectification : correct your inaccurate data
• Right to erasure : request the deletion of your data
• Right to restriction : restrict the processing of your data
• Right to portability : receive your data in a structured format
• Right to object : object to the processing of your data
• Right to withdraw your consent at any time

To exercise these rights, contact us at: privacy@guesthoster.com

8. Security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption
• Secure authentication
• Strict access controls
• Continuous monitoring

9. Cookies

Please see our Cookie Policy for more information about the use of cookies.

10. International Transfers

Your data is hosted within the European Union. In case of transfer outside the EU, we ensure appropriate safeguards.

11. Modifications

We may modify this policy at any time. You will be informed of significant changes by email.